Name:
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Lorraine
West |
Date:
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26
June 2001 |
Message:
I
have received my parcel this morning Nokia
Communicator 9210 and a digital camera. Thank
you very much and I am very happy with it. I am
having to learn how to use this.
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Name:
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James
Arvanetakis |
Date:
|
25
June 2001 |
Message:
I
just wanted to say thank you for the incredibly
fast and efficient service. I ordered the phone
late Tuesday...and it arrived on my doorstep (in
Texas) Friday afternoon!
Your
staff was very professional and polite.
I
look forward to doing business with you again,
and wish mPhone
Ltd. all the best of luck and prosperity.
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Name:
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Michael Angel
|
Date:
|
25 June 2001
|
Message:
M-Phone
provided a friendly and efficient service that
also elegantly handled my changed decision halfway
through the transaction.
They
are one of the first companies to stock (and subsequently
ship) the phones in the UK and did not expect
their customers to pay an high mark-up for the
privilege. The only slight let-down is the bad
service of the Royal Mail special delivery, which
is naturally outside their control.
Good,
friendly service and a fast response - I'd recommend
them to others looking for "just-out" or "must-have"
phones but I would ask for courier delivery next
time.
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|
Name:
|
Pierluigi
Buonicore |
Date:
|
23
June 2001 |
Message:
I would like to thank you for the quality of your
service. I have ordered a Motorola
Timeport T250 and I received it after just
4 days. I live in Canada, and I must tell you,
sometimes I don't get the same speed of delivery
from Canadian retailers. I am very impressed and
pleased with the quality of your service. Also,
before to actually buy the phone, I made a lot
of shopping around for the best price. well, your
prices are unbeatable. There is no way to get
this kinda of phone for that kinda of money here
in North America.
Thanks
again for the good service. Finally I found an
on-line wireless retailer that I can trust and
a place where I can satisfy all my wireless needs.
Best regards
Pierluigi Buonicore
Ottawa, CANADA
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Name:
|
Duncan
Robb |
Date:
|
22
June 2001 |
Message:
Wanted
to thank you for the prompt service in dispatching
the phone and accessories I recently ordered from
your web site. The delivery took only a couple
of days and all the items were delivered correctly.
Thanks & Regards
Duncan Robb
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Name:
|
Samantha
Raworth |
Date:
|
19
June 2001 |
Message:
The
service of Mphone, I found refreshingly helpful
and very speedy. I had a few queries after placing
my order and e mailed Mphone about them, these
e mails were dealt with quickly, politely and
efficiently and made me feel I had made the right
decision to use Mphone. After this, I received
a call from Mphone, but it was on my answer phone
on my mobile, which I hadn't been alerted to by
my phone, but Mphone then made every effort to
get hold of me and when I left a message for them,
I was called back promptly.
I
received e mail confirmation with special delivery
numbers and the goods arrived well before I had
expected. If I had upgraded my phone directly
with my network it would have cost me far more
and some dealings I have had with my network have
left a lot to be desired.
Things
such as returned calls and being informed of exactly
what is going on with an order are small, but
very important where good service is concerned.
This transaction has been the least painful experience
I have had of this nature to which I am very grateful
to Mphone for. I have also received a very good
deal. Thank you
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Name:
|
Alan Dutt
|
Date:
|
12 June 2001
|
Message:
Having
been in the wireless industry for 6 years and
being a pro GSM user here in the US, I was AMAZED
at the quality and service I received at mphone.
ABSOLUTELY no online retailer I have come across
has ever been this good and efficient. They were
even helpful when I ran into problems with a block
on my card, as they waited till the block was
removed to charge it. They are BY FAR the most
courteous company I have had the pleasure of dealing
with and I have even placed 3 additional orders
through them.
FORGET cellpoint.net and those other faceless
online stores that try to weed out as much cash
from you as possible. They couldn't even answer
a query I had before I wanted to buy a phone.
Thankfully, I bought mine at mphone.. Mphones
prices are by FAR the most reasonable (SOME EVEN
AS LOW AS WHOLESALE) and their delivery service
is EXCELLENT. As a US customer, I can only hope
that more people from the US buy from Mphone and
save on tonnes of $$. The Speedy delivery of TNT/Airborne
Express was 5 *'s.
Thanks
Steve and Jo! Keep up the personlized emails.
You have NO IDEA what a draw that is to a customer.
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Name:
|
Enrico Mezzogori
|
Date:
|
11 June 2001
|
Message:
I
have few words to say. A very good service, a
fast delivery and no problem. Regards, Enrico
Mezzogori
|
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Name:
|
Dale Klotz
|
Date:
|
08 June 2001
|
Message:
I was highly impressed during the entire experience
dealing with your company- from the pre-sales
answers to my questions to the efficient processing
of my International order, and to having it arrive
in my hands half-way across the globe-- in only
38 hours!
Your entire team is to be commended for truly
first class work including your choice of TNT
as the shipping company. Everything I wanted was
in-stock and arrived in perfect condition. In
addition, your prices are the best to be found!
A big THANK YOU to mPhone Ltd.!
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Name:
|
Mark Plummer
|
Date:
|
06 June 2001
|
Message:
I was very pleased with the phone which I received
this morning and thank you for the prompt and
efficient service which you give to your customers.
Regards, Mark Plummer
|
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Name:
|
Jason Ehrlich
|
Date:
|
06 June 2001
|
Message:
I am writing you from the US - a black hole of
sorts as far as new phones and accessories go.
I discovered your site through a link on the Usenet
newsgroups, and ordered several accessories for
my new Ericsson
R520m. I received them today and have been
very happy with the quality of service you provided
me even from across the ocean. It is much better
than any service I have received from a cell phone
dealer or manufacturer here in the U.S. Many thanks
again for your help and I will recommend you highly
to my colleagues!
|
|
Name:
|
john bitar
|
Date:
|
05 June 2001
|
Message:
I have now purchased a couple of items from M-Phone,
and their products and service has been excellent!!
They were curtious, responsive, and very helpful.
I plan buying all of my cellular needs from them.
Thanks John B.
|
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Name:
|
Philippe Jossua
|
Date:
|
05 June 2001
|
Message:
Very good customer service, quick delivery (4
days, but including week-end) and I live in France.
You seem to have a good range of the latest products,
like the Ericsson
R520 silver or the T29s (not available here
in France). Reasonable prices.
I will definitely recommend you to all people
interested in mobile phones, my friends and french
gsm newsgroups.
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Name:
|
Gene Morris
|
Date:
|
04 June 2001
|
Message:
I ordered an
IAT-10 antenna for a
T-28W. The order process was easy. The order
was confirmed and I was informed of the shipping
and estimated arrival date by email. The antenna
arrived on the date the company said it would.
I could not ask for better service.
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Name:
|
Kai Harada
|
Date:
|
02 June 2001
|
Message:
Thank you for such wonderful service! I ordered
an Ericsson
R520M from the United
States and was given personalized care and
non-automated e-mail updates. I think it's great
when you call a company and don't have to wade
through sixteen automated menu options. You are
an easy-to-work with company and I hope to do
business again in the future. I am recommending
you to all my GSM-enabled friends and colleagues.
The American contractors that work for TNT Express
International, however, leave much to be desired...
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Name:
|
Peter A
|
Date:
|
01 June 2001
|
Message:
My second order and again great and friendly
service. Look forward to shopping with Mphone
again!
|
|
Name:
|
Olaf Coenen
|
Date:
|
01 June 2001
|
Message:
It was kind of an experiment, ordering the R520
with bluetooth headset from Germany. It worked
great. After having confirmed the credit card,
mphone send out the phone on the same day with
TNT (which is the best delivery service, e.g.
WAP-tracking) and it arrived one day later. All
products work fine here and I got the R520 in
silver before it is released in Germany. Thanks
for the great service!
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