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What some customers say about mPHONE
Please send us your comments!!


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Name:

Ian Underwood

Date:

28 August 2001

Message:

Thankyou for a very fast and efficient service, its very impressive that you can order one day and 36 hours later the ordered item is at the door. Its the best service I have had ordering over the web.

Regards

Ian Underwood

Name:

Steve Bennett

Date:

28 August 2001

Message:

Excellent service - many thanks.

Name:

simon opificuis

Date:

24 August 2001

Message:

very pleased with the simplicity of service keen priceing and excellent response speed . have already placed another order with more to follow , and recommended to others.

Name:

Ryan Swan

Date:

21 August 2001

Message:

Great job guys. Your selection is outstanding, quality superb, delivery at the speed of light, and friendliness/helpfulness off the charts. I wish there were more e-commerce sites just like yours. Keep up the good work.

Your happy customer,

Ryan Swan

Name:

Patrick

Date:

August 21, 2001

Message:

I recieved my t39 today and everything was great. Thanks alot mphone for your great customer service. I will Definitely be buying from your company again.

Name:

tine vinther

Date:

20 August 2001

Message:

I have been asked to give you feedback on my experience I have had with mphone, which I will gladly do, since it has been most satisfactory!

I was delighted to hear from the staff when they found that my address was not fully written instead of being forgotten. In fact, is has been my intention all along to send you my approvals and best regards in the end even though you would not have asked for it.

I will not hesitate to use your company again in the future if I should find myself in need of anything you might be in possession of.

Name:

Bert Driessen

Date:

August 20, 2001

Message:

I am very pleased with the service level of mPhone. New items are available often sooner then elsewhere, prices are moderate and order administration appears to be very well organized. This company definitely has a well deleveloped customer friendliness and is not hiding behind anonimous digital fences. All the little details are in place. And also by telephone prompt answers can be obtained.

Keep up the good performance!

Bert Driessen, Venlo (Netherlands).

Name:

Rick Lansdell

Date:

August 17, 2001

Message:

My order took a while to come into stock, but I was constantly updated with progress by email and by phone. All the staff were very polite and helpful

Name:

Paul Mitchell

Date:

August 14, 2001

Message:

I refer to my order which arrived in Taipei today. I have to say this was an excellent service. The phone arrived within 4 working days of dispatch from London and TNT's tracking service added to my confidence that it would arrive before I departed on my holiday. Thank you again for a first rate service.

Name:

Marcel Boutheon

Date:

August 10, 2001

Message:

from Switzerland: after a first (test?) ordering some genuine accessories I could get: 1- order confirmation within 1 hour, 2- second message very polite (thanks Steve) and precise giving reference of shipping on day two 3- delivery Royal Mail the fortieth day. Given such a fast, sure, efficient and re-insuring service I made an second order (for a mobile and accessories). That time: order confirmation, shipping info and reference, final and complete delivery took 2.5 (two and a half!) days. What can you expect more from an on-line service?? Congratulations mPhone.co.uk. Foreseen orders are coming again soon...

Name:

Natasha Acres

Date:

August 07, 2001

Message:

Dear mPhone - One word for you - COOL!

I'm happy to put my name down and say how pleased I've been with mPhones service. mPhones website is great - a real help. Trouble with buying things over the web is that you don't get enough information on the product - not the case in buying my T39 - mPhone got a load of info on the phone plus really useful links to other websites and other users. It was really great.

mPhones site is one of the best I've used for content. The terms and conditions and the service that that should be expected is clearly described. The only thing that I would have liked to see which would have made it perfect is a way of letting the customer know when they place the order how long it'll be before despatch. I understand that you have to wait for stock to arrive but if there was an idea of how long it would take that would be helpful. However you've been redeemed by letting the customer know their order has been despatched - it's an excellent service.

Keep up the good work - well done and thank you

Natasha Acres

Name:

Omer Esen

Date:

August 04, 2001

Message:

This is a testimonial regarding my purchase of an Ericsson T39 cellular phone through Mphone during the first week of August 2001.

I would like to state that the entire purchase activity has been a pleasure. My initial inquiry has been answered almost instantly. Further Mphone responded to all of my other related questions promptly and effectively. Payment through Visa credit card has also been effortless; Visa Center phoned me to confirm the purchase; that was all. Finally I received my phone in Canada, on time with all the customs papers properly prepared. T39 works great and I am happy with the whole experience. At Mphone, I have dealt with Ali and Steve; both great guys. I wouldn't hesitate recommending Mphone to anyone...

Omer Esen

Name:

Robert

Date:

August 03, 2001

Message:

Thanks for great service. Received my phone when promised, and you did a great job of emailing prior to shipping. I'll definately be looking at your shop for my next purchase!


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