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What some customers say about mPHONE
Please send us your comments!!


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Name:

Angelo Kafkis

Date:

30 January 2002

Message:

I was very impressed with your site. We do not have anything like this in the U.S. Great selection, fast service and fair pricing. Keep up the good work, I'll will definitely be back.

Name:

Paul Goodyear

Date:

29 January 2002

Message:

I am very impressed with your service. This is the first time I have used mPhone and will definitely use you again. I ordered on Friday morning and expected to see the delivery sometime the following week. The delivery was made in less than 24hours - on a Saturday!! Fantastic. This enabled me to use the Bluetooth headset immediately as I was travelling over the weekend. Great website, easy to find what you want - I wish I found you earlier because I had already spent ages trying to get the same product elsewhere - not even the Ericsson website could provide me with the product!!

Name:

Ian Bacon.

Date:

27 January 2002

Message:

Very efficient service. Goods ordered recived within a couple of days. Will certainly use you again. Many thanks.

Name:

Scott Thompson

Date:

25 January 2002

Message:

thank you for making my experience with yourselves a pleasurable one, I work in the retail sector myself and personally i hope every one of my customers has the the same pleasant experience in my store as i have had with your e-store.

I must show my appreciation to steve, with whom my deallings were mainly, his professionalisim is proof positive that i had indeed chosen the right company for my needs. well done.

Many thanks. Scott Thompson, Ballymena, Northern Ireland.

Name:

Gavin Fraser

Date:

25 January 2002

Message: Excellent service

Excellent service, have now made 3 orders and have been more than satisfied with the service and delivery times.

Name:

Paul Durand Degranges

Date:

25 January 2002

Message: Good service

I order my phone and received it the day after here in France. Well to be quite honest, it was one day after my payment was accepted – just because there is some issues is French banks!

Name:

Christophe ANTOINE

Date:

23 January 2002

Message: Great service really ! I

ordered my HBH-20 last sunday evening (22 p.m.) with a CB payment, the delivery was ... tuesday morning !!! Just about 24 hours to leave your warehouse, cross the Channel and reach my office (30 kms from Paris) !!!

Congratulations, indeed ;-)

 

Name:

Martin Hunt

Date:

19 January 2002

Message:

Many thanks for completing my order ina simple and efficient manner, I ordered the phone on the Thursday and it was with me 1st thing Saturday morning, exactly as I had planned. Many Thanks an I will use you again in the future.

Name:

Adrian

Date:

18 January 2002

Message:

Great service as you know ... but have you updated your ansafone message yet ? Or are you aiming to cover the Chinese New Year as well ??? See ya.

Name:

David Pratt

Date:

18 January 2002

Message:

I ordered on the evening of 16th January and was expecting a slight delay due to the stringent Debit card checks. My goods were delivered at 9.30 AM on 18th, excellent service. I will certainly shop here again and will recommend to my friends both here and in the USA.My list of good web sites has just got another addition. Great work !!!!

Name:

Michael Dyer

Date:

17 January 2002

Message:

I would just like to thank you for the excellent service I received with my recent order. Next day delivery really did mean next day, my order arrived well packaged and correct, and I was informed of my orders progress by e-mail from the initial payment through to despatch which was very reassuring. I would not hesitate to use you on future orders or recommend you to others.

Name:

Melanie Browder

Date:

16 January 2002

Message:

I think on the whole dealing with you was good and I would use you again...I was not pleased that your salesman took my address down correctly and then keyed it in wrong.....but these things happen...thank you for your help peter, I shall use you again... Speak to you soon,

Name:

John L Clarke III

Date:

16 January 2002

Message:

Ok, I'm not one for testimonials, particularly since they tend to be abused and contorted. However, in the short time that I've dealt with mphone, I am pleased. Here is why.

Ultimately, 6 or so months ago, when I was trying to track down the T-39 I currently have, I found one on mphone, but felt it was too expensive, and bought via www.im**** . I kept a bookmark for mphone however, since I am horribly addicted to new toys, leeding edge hardware, partly in light of my job as a security analyst (testing wireless products is one of my many hats), and mostly because of my desire for the latest toy.

I had a HBH-10 headset with my T-39. It worked fine, and I liked it, until I broke it. Speaking with the Ericsson rep here (there are no Ericsson support facilities in the US, sadly), I found out that they were going to release the HBH-15. So, I kept searching for, and trying to purchase one. I finally put in an order with Ex***** - where, on their web page they stated 'estimated 7 days' delivery. That was on December 6th that I ordered this. Just before Christmas, I got an email stating that delivery for Christmas was not going to happen because of the backlog in supply from Ericsson, and would I like the HBH-20. I told them no, I wanted the HBH-15 and when could I expect delivery. No response. Finally, this week, I got fed up, I called Allt*****, and mphone. Allt***** had no supplies. I found one URL that pointed to a place in the US - horribly overpriced, but said it was available. They said (and I quote to show you how absurd this was) "we sold the last one hours ago, and expect delivery on some tomorrow" . Give me a break. Thus, I send the online email questions (somewhat pointed and even rude?) about having the product in stock.

Ali kindly ignored my snide remarks and convinced me that mphone, indeed, had the product, at which I said I"d take it. This is not the end of the story - I also became a bit confused with the requirements for ordering, since I essentially only have a visa and an amex card. He graciously helped me with the requirements, and I fired off the needed documents. And, here we are. a happy customer, who will not forget the extra efforts, and , as with my own company - despite that prices sometimes are higher than available elsewhere, the level of service supports that added expense, and is welcome.

Thanks to all involved. I realize I did not spend a fortune, and only bought a tiny thing, but I had a very pleasing experience - much personal attention - and I am certain to return for more. Many thanks.

/john

Name:

Steven J Skates

Date:

16 January 2002

Message:


The staff at m-phone were excellent. They provided me with a FedEx tracking number which allowed me to keep tabs on the trans-atlantic journey, from the Friday it left the UK, over the weekend, and arriving early Monday morning. The T68 is superb too!

Thanks m-phone

Steve in Boston

Name:

Kevin Wong

Date:

13 January 2002

Message:

I've searched online for months looking for a sim-free Nokia 6250. All I can say is MPhone is THE best on-line cell phone retailer I've found amongst UK and international sites.

Response to my enquiry were fast. Staffs are friendly and patient when I called to enquire about the status of my order. Heaven-and-earth compared to a particular retailer in Bartholomew Street (Name starts with "A...") who hung up on me when I called them. Lastly, there was no delay on delivery.

These are the few important requirements I look for when buying stuff online. Keep up the good work. I will be back.

Name:

Paul Leverett

Date:

09 January 2002

Message:

Fantastic service! I placed my order at lunchtime on Tuesday, it was dispatched the same day and I received it first thing Wednesday ... and this with 'standard' delivery.

Thanks guys, keep up the good work.

Name:

Nic Doczi

Date:

07 January 2002

Message: Good service

I found the service at phone excellent, the status sent by email to be a real boon. My enquiries were handled very promptly, the first at 19:20, some one still working.

     

Other Testimonial Pages, by date

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