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What some customers say about mPHONE
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Name:

Stephen Worner

Date:

31 July 2002

Message: Ericsson T68i and T66

I wanted to buy a sim free T68i and went to Google to do a web search. I was glad that I did because it pointed me to 'mPHONE'. I compared their prices and service with other UK suppliers and was left in no doubt. Since then I've not hesitated to go back to them to supply me with a T66 as well. Just to thank you all very much at 'mPHONE' for a great service and great prices. You get my wholehearted recommendation. It's internet shopping at its best but with a personal touch.

 

Name:

Fredy Jumin

Date:

30 July 2002

Message: Wonderful service!!

I would recommend this site to everybody. the phones are cheap and the service is most wonderful. enquire is reply very fast and the shipping time is no more than 3 days. excellent work!!! Cheers !!!!

 

Name:

Dr Glynn Wright

Date:

29 July 2002

Message:

Fast, efficient & well - priced. All our employees will be buying sim-free handsets from mphone in the future..

 

Name:

Hasan Ghazi

Date:

29 July 2002

Message: Many Thanks

I have to say I'm not one who believes in Testemonials. I placed my order and hoped for the best. What I got was fantastic service especially in the way you kept me informed about my order for the new Nokia 7650. On top of that, you have negotiated a better price than the one advertised on your site when I placed the order.

You have a customer for life.

 

Name:

Adam Brownhill

Date:

24 July 2002

Message: Nokia 3510

Great service! My 3510 arrived two days after ordering, very prompt.

I have recommended Mphone to a few people today, most of them are looking for new phones, how do you pay me my commission? ;-) Mphone should have an affiliate scheme, I would make a packet!

Thanks

 

Name:

Dale Klotz

Date:

24 July 2002

Message:

I am very pleased with my most recent mPhone.com experience. I can't praise them sufficiently for their high level of service and great prices. People at mPhone will always answer your questions within one day and they have a reputation for having the latest equipment available anywhere.

My most recent purchase from mPhone was the Sony Ericsson HBH-30 Bluetooth headset. It is a fine example of extraordinary engineering-- it's simply amazing in terms of comfort and performance.

I live in the U.S. on the west coast and can't believe that orders shipped from mPhone arrive on my door step in just over 24 hours.

Thanks, mPhone!

 

Name:

Jenny McCullough

Date:

20 July 2002

Message:

I received my new handset today. I was very pleased with your efficiency. Despite circumstances out of the ordinary, I had my new phone in my hand just 36 hours after logging on to your website for the first time. Your staff was not only prompt with answering queries by email, but displayed professionalism and politeness at all times. I think your online service is excellent and I would have no hesitation in placing another order with you or recommending you to friends and colleagues.

 

Name:

Abi Hall

Date:

19 July 2002

Message: 6510 Purchase

Wanted to say a big 'thank-you' to Mphone. I'm always a little sceptical and concerned when making purchases online, but my fears were well and truely unfounded. Order on the 17th and order arrived at 10am on the 19th. Excellent service and very, very happy with the product. Price was excellent also - spent a lot of time looking for cheaper places on the Internet and there simply aren't any. Excellent prices, service. Can't thank Mphone enough. Will definatley be using you again.

Cheers and keep up the great service.

 

 

Name:

Ning

Date:

19 July 2002

Message: mobile phone

10 out of 10 for service. Highly recommended and will certainly order again.

Thank you very much.

 

Name:

Richard Harrison

Date:

16 July 2002

Message:

i e-mailed mphone for advice on a phone i was looking to purchase and whether it was in stock. I received a reply within a couple of hours on a Sunday. I placed my order on the Monday and promptly received my order on the Thursday with no problems. An excellent company with great service. :o)

 

Name:

Bobby Gan

Date:

16 July 2002

Message:

Very efficient, fast and reliable. I am very pleased to have purchased from you. I will do so again in the near future. Thank You very much!

 

Name:

Jason Milne

Date:

15 July 2002

Message: Nokia 3510

A fast, friendly and efficient service, from pre-sale advice to final delivery. No hesitation in recommending this company and will certainly use them again.

 

Name:

Brian Greene

Date:

14 July 2002

Message: thanks

I couldn't find the Ericsson accessory anywhere locally (Dublin, Ireland). The responsiveness of everyone I e-mailed in mPhone was fast and helpful. I'll be happy to order from you again, and I have recommended you already.
Thanks,
Brian.

 

Name:

Peter Monk

Date:

12 July 2002

Message: Feedback on service

Hi to the folks at mPhone,

Just got word that my order has shipped. Thanks for this opportunity to provide feedback. Most companies don't go to the trouble of asking.

I was initially impressed by your good prices, although I found your methods of accepting payments a little limiting (I live in Australia).

I have recently moved house and accordingly went to some difficulty in coming up with appropriate proofs of address.

I feel that my situation was dealt with very competently by the mPhone staff (I was served by Jackie, Ali and Michael). I thought the safeguards they had in place to prevent fraudulent card use were very thorough -- and I was still pleasantly surprised by the speed with which my order was accepted and processed.

Eager (as you are) for a new toy, I'm tracking the location of my order on the FedEx site as it wings its way down under.

The service I have received throughout the whole transaction has been exceptional. I myself work in customer service and can appreciate a well-designed process when I see one. Thanks, and congratulations on such a smooth ordering procedure. Well done to all the staff involved.

 

Name:

June Turner-Piscitelli

Date:

11 July 2002

Message: Service

I cannot begin to express how wonderful the service of mPhone has been. As a resident of the US, I am very accustomed to a lesser standard of service on the internet when I deal with "other" websites. However, I must say that there has been a HIGHER level of service with mPhone than I experience with most US web based companies. I will recommend it, enthusiastically, to anyone who asks.

 

Name:

Rob Marshall

Date:

11 July 2002

Message: Nokia 6310i Purchase

Excellent, quick professional service.

Prices matched some of the cheapest I had seen advertised in the US.

From order to receipt took 2 days to deliver to France. I will be recommending your service to friends and colleagues and will not hesitate to look to your site for future purchases.
R.Marshall,
Paris

 

Name:

Phil Jenkins

Date:

10 July 2002

Message:

I am blind. My mobile phone is an essential piece of kit for me - in fact it has been said it is the best mobility aid since a long cane!

I think mphone is a brilliant site. Apart from the fact that the prices are very competitive and the service very good; it is the fact that the site is very accessible for me as a blind person using a talking computer. I just wish I had found the site earlier - I would have saved a great deal of money and hassle.

 

Name:

MARK WILLIAMS

Date:

09 July 2002

Message:

Excellent service. Phone was delivered the next working day. Was the cheapest price I could find after looking on about 30 different websites.

 

Name:

Sigfrid Perroulaz

Date:

09 July 2002

Message:

Very good, reliable service! Open for even non-supportd payment. Expensive but fast delivery.

I will recommend your company!

 

Name:

Stephen

Date:

08 July 2002

Message: Ericsson T-39

wanted to pass on my thanks for a great job done. Was a bit worried about ordering over the internet and also the fact that I was halfway around the world in New Zealand. After answering some general queries and informing me that they had previously sent orders to NZ I was confident they were not going to rip me off.

Ordered on Friday and the phone arrived the following Friday. Ended up saving over $300 so will be recommending mPhone to anyone I know who wants a new phone.

Thanks & Regards

Name:

Allan Morton

Date:

08 July 2002

Message: my order

I am glad to leave feedback regarding your most excellent service.Apart from recieving an excellent product and service from yourselves,your organization runs very smoothly giving genuine buyers the confidence to return again for service on other items.A speedy service,extremely well packaged and distributed with speed.Please use this testimonial however you wish.

Many thanks,

AFMorton

 

Name:

Gaynor Williams

Date:

08 July 2002

Message: NOKIA 3410

Service was very efficient, would recommend "mphone" site. Love the new phone, at last I have a phone with ring tones I can hear!!!

Definitely recommend it.

 

Name:

Colin Campbell

Date:

05 July 2002

Message:

I'd just like to say that I am very pleased with my V60g that I ordered from you guys. There are just two things that I think you could do better:

1) The credit card verification stuff was a pain and I can totally understand your concerns (I sell some stuff on eBay and dread having a credit card fraud incident). But, it would have been appreciated if you had emailed me and asked me to send in the CC statement, etc. rather than me having to phone in everyday. I really wanted my phone and I kinda felt like I was stalking you guys in the process of getting it.

2) If I had not known that Motorola's have to be switched over to 1900mhz, I would have been very worried when my phone couldn't get reception. Perhaps you could include a note for other customers to avoid such initial panic!

Other than these two things, I am more than happy. Your price was reasonable, shipping not exorbitant, and once the item shipped, it was in my hands in only 24 hours. Amazing!

I also like your warranty policy (helping us NA folks out), however I hope I never have to use it!

I would definitely order from you guys again. Thanks and have a great day over in London (I am going to bed now - its 1am here in Vancouver),

Colin

 

Name:

Wayne McKay

Date:

04 July 2002

Message:

I would just like to say that your service is outstanding! I bought the phone on the Wednesday for half the price advertised in my country and it got here in a day! Very impressed with your service! I will definitely be recommending your site to everyone I know.

The one thing that I was a bit disappointed with was that the price for my phone dropped the same day I received it by about 20, so I was a bit gutted, but in any case I got a bargain deal so I cannot complain.

Wayne McKay
(Gibraltar)

 

Name:

Nicola Brookman-Amissah

Date:

03 July 2002

Message: A brilliant service

I was greatly impressed with your service and speedy delivery (and before I left home for work!). And I must add that it was great not having to go through the "press 1 for..., press 2 for..., etc" routine or to listen to "Fur Elise" or the like a million times while waiting to speak to someone. I will definitely be recommending you.

Thanks a lot!

Name:

Sander, e-boy ,Eerdekens

Date:

03 July 2002

Message: great!

I ordered an Ericsson T39m on this site, and it was great, the phone was great, the service was great, the shipping was even better and the price is undefeatable! the cheapest i could find on the net, and next day delivery! there was only a little problem with the visa payment from outside the UK, but that issue was solved in a couple of minutes.

don't hesitate if you want to huy here!, it's great!

groeten
sander, e-boy , eerdekens
sander.eerdekens@pandora.be
http://mysite.rules.nu

 

Name:

Paul Simpson

Date:

03 July 2002

Message: Two Phones

I had done a lot of shopping around before finding mPHONE.

I purchased two mobiles and recieved them within two days.

I also dealt with a charming woman who was only too pleased to help. The service is second to none and I am a very happy man.

Paul Simpson
Amber Lodge Nursing Home

 

Name:

Laurie

Date:

02 July 2002

Message: 6310i on o2 250 contract.

In a word 'Excellent'

After seeing this deal that was significantly better than any high street retailer would offer (they wouldn't even honour the price match) I decided to purchase off mPhone.

mPhone seemed to genuinely want to help, every step of the way. I received the handset only a couple of days after posting the return contract paper work, was even called to check that it was received, together with the pin sim. It was, complete and no damage from posting :)

Number ported across from Vodafone no trouble at all. Would not hesitate to buy from mPhone again.

A job well done!

 

Name:

Liam Rhodes,

Date:

02 July 2002

Message: FeedBack

Dear Mphone,

I Can't believe my luck! I came accross this company and they delivered in a SHOT! They have so good prices and such good customer service!

Thanks Guys!

Kind Regards,
Liam Rhodes,
Managing Director & Customer Care
http://www.ego-uk.tk http://www.totaltek.co.uk http://www.subzero-media.tk

 

Name:

Jane Carey

Date:

02 July 2002

Message:

Hello – I received my T-66 last week and was happy with the prompt delivery in the USA from Great Britain. The only suggestion I have is that when you mail to the U.S. or any foreign country, that you don’t mail a British plug with the phone, but instead the kind of plug that the country you’re mailing it to has.

Thank you,
J. Carey

 

 

Other Testimonial Pages, by date

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