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What some customers say about mPHONE
Please send us your comments!!


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Name:

Fiona Walker

Date:

29 November 2002

Message:

This is the second time Ive used mphone, and I really rate the service incredibly competitive prices, supremely swift delivery, and first rate communication with the customer. I would happily recommend the company to anybody!

 

Name:

Richard

Date:

28 November 2002

Message: Nokia HS -1C headphone camera

I was extremely pleased with Mphone's response to my recent internet order. Having placed the order on a Sunday I was contacted by email to say that this order was being processed and that shipment would be made the following day. Sure enough the package arrived on the Tuesday morning by special delivery. I shall definitely be using Mphone again to buy future mobile phone accessories.

Richard Wilson

 

Name:

Simon Jefferson

Date:

28 November 2002

Message:

The online ordering system was impossible to use - it kept crashing and then when i had two identical items in the basket i could not delete one ! Ordered by phone in the end !

Other than that excellent service

Simon

 

Name:

Simon Dempsey

Date:

28 November 2002

Message: Great Service

First with new phones, easy to navigate website and prompt delivery. First class all round service.

 

Name:

Eoin

Date:

28 November 2002

Message: Excellent Service

I ordered a phone late on a Tuesday night and was very worried about whether or not it would I would get it before the weekend as I was going away for 2 weeks on that Saturday.I rang the phone number provided for the orders team and they went out of their way to help me. I received my phone on the Thursday (only 2 days after I ordered it) - and I live in Ireland!!!Anyway, thanks so much m-phone, everybody on the orders team was so helpful in providing me with advice, and swift, friendly service.

Many thanks,

Eoin. (Dublin, Ireland)

 

Name:

david guillery

Date:

25 November 2002

Message:

Thanks for sending my order so fast. I wanted to say you that you are making a very good work and i will recommend you to all my friends.

 

Name:

Robin Graft

Date:

19 November 2002

Message:

Excellent service...efficient and VERY prompt!

 

Name:

alyson johnson

Date:

19 November 2002

Message:

A year ago I hardly used a mobile phone until bought a new one recently when I went abroad and rely heavily on it now. I lost this last Thursday and badly needed an exact replacement. I found this on mphones website and the price was good too so I placed an order. Within 2 days of ordering a replacement from mPhone I received it. Very fast service indeed, I'll certainly be using your company again when I come to buy a new phone!!

Thank you.

Alyson

 

Name:

S. Hussein

Date:

16 November 2002

Message:

The overall experience is positive. Getting through to someone on the telephone is quick, and the site is easy to use and the prices of phones competitive. The only gripe was the time it took in getting the product shipped.

Sam Hussein

 

Name:

Kenna Hacon

Date:

15 November 2002

Message:

What excellent service, extremely hassle free and quick and all for the cheapest price. Would definitely recommend you to others and use again.

Thanks

 

Name:

Nicky Moss

Date:

11 November 2002

Message: OK ...I'm impressed

I have to say that I was apprehensive ordering over the internet - especially with the additional information required to verify a foreign registered credit card. I am astounded that my phone arrived at my house 5 days after it was ordered & is exactly what I wanted!

I will recommend 'mphone' to anyone looking for a SIM free handset

Thanks

 

Name:

Jane Carey

Date:

08 November 2002

Message:

Overall, my dealings with mphone were very good. The person I dealt with in the sales department was courteous and prompt in responding to my e-mails and questions. My only suggestion is that you would NOT say on your web site that you only accept UK Visa credit cards. Most on-line ordering web sites accept several credit cards from almost any country. I did not like the fact that I could not use my Visa card but had to use another one of my credit cards instead and then had to go to the expense (since I do not own a fax machine) of faxing you several verifications of my ability to pay for the phone, including you contacting my bank to make sure the funds were available. As I said, thousands of on-line ordering companies take credit cards every day without putting the customer to all that trouble.

Other than that, your service is very good. I received the phone promptly via Fed Ex.

Thank you,

Jane Carey

Telford, PA USA

 

Name:

Geoff Perry

Date:

08 November 2002

Message:

I have just now received my Motorola wireless headset. I wanted to thank you for the fantastic service - very quick, very polite and very helpful. I will definitely use you again and recommend you to friends.

Many thanks

geoff

 

Name:

Alan Carey

Date:

01 November 2002

Message:

I'd like to congratulate and thank you for such a reliable and efficient service!! I ordered a phone Two Days ago and cannot believe that after tracking the consignment number on the Fed Ex website that it has arrived in Dublin and is already on the way.....

Keep up the good work and hope to shop here again in the future!!!

Regards to Brian who dealt with my order....

     

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