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What some customers say about mPHONE

Note: to help fight against SPAM, we are removing customer's email address. We can provide these to genuine customers, who can present their request for the email address via the enquiry form.


Name:

Andrew Harvatt

Date:

30 May 2003

Message:

very quick service phone despatched in a couple of days,will deal with again 1st class

 

Name:

Andrew Robinson

Date:

29 May 2003

Message:

Hello mPhone,

Just a note to let you know I received my new Samsung S300 this morning at 7:40 all nicely packaged and in fully working order !

Thanks for the quick response and delivery

I won't hesitate to reccomend you to all my friends when they upgrade.

Cheers

Andrew Robinson

 

Name:

Stephanie Lacey

Date:

27 May 2003

Message: feedback

Brilliant service and the cheapest nokia 3650s on the net. My phones turned up before I'd been told they'd been shipped, how's that for fast? I'd recommend mphone to anyone. Keep up the good work.

Thanks and kind regards
Stephanie Lacey

 

Name:

Ian

Date:

25 May 2003

Message: mx-7920

Hi, just wanted to say your service seriously impressed me and restored my faith in purchasing over the net. The web-site is easy to use and the speed of delivery could not have been quicker (especially as this was my first order from your site)!!! Having previously waited for two weeks for a similar order from another site (despite being offered next day delivery), I was very pleasantly surprised when my new phone arrived within 36 hours of placing the order. A fine effort considering the order was placed on the thursday before a bank holiday and i hadnt expected to have a phone for a good few days. Once again, well done and I hope to put business your way by reccomendation.

Cheers

Ian

Name:

Jensen Nixon

Date:

23 May 2003

Message:

This is one the best service I have ever had. I would recommend it to any one.

 

Name:

Ruta Rozentals

Date:

23 May 2003

Message: Nokia 6610

I just purchased a Nokia 6610 phone from you. The phone is great and I am happy that I shopped with you, but I do have a small complaint. When I ordered the item, I sent all the forms that you asked me to including the one requesting that you ship to a different address. Apparently, nobody looked at that form, because the shipment was sent to my home address, when I had EXPRESSLY asked that it be sent to my work. I spent a whole day trying to track down my package with FedEx, because they said my parcel was undeliverable, due to the fact there was nobody home. Perhaps there needs to be some type of double check mechanism in place, so that it doesn't happen to other people.

[we are sorry that the fax was not matched up with the order being processed.]

Name:

A Russell

Date:

22 May 2003

Message:

hi , im writing a short e-mail to thank you and your company for a excelent service , i recived my phone yesterday which i did'nt expect to arrive that quick , im very pleased with my new phone, and it was £50 cheaper than all the other companys , so once again thank you , and i know where i'll be buying my next phone ,, with your company which i can trust ,you can trust , everyone can trust,

THANK YOU,

A Russell

 

Name:

Andrew

Date:

21 May 2003

Message: Thanks

I want to say how pleased I am with the Sony Ericsson T310 i got off your website. You are offering a great service and saving people a great deal of money! Hope to deal with you again.

 

Name:

Steven Fullwood

Date:

15 May 2003

Message:

I have dealt with many phone companies over the years, some where slow, some where unhelpful and some didn't send the phone. This however has not happened with you, right from the start the order process was quick and simple, even the quick change of delivery address and the helpful customer service made the order process a delight.

After being spoilt by your great service another phone company simply won't do, I will only use mPhone in the future, and I will recommend your services to friends and family.

Keep up the good work, and everyone at mPhone..
A* for Customer Service Skills
A* for delivery
A* for your products and services.

Thanks,
Kindest Regards
Steve.

 

Name:

Bob Marcus

Date:

13 May 2003

Message:

Many thanks for your assistance in helping me secure my tri-band phone. It was a pleasure working with your staff. In particular, Ali was very responsive and very helpful. He really seemed to know what he was doing, and his follow through was as good as I have ever experienced.
Robert Marcus

 

Name:

Hisham Hamood

Date:

07 May 2003

Message:

I really recommend M Phone to everyone its not like other websites that will ignore you if send them a query, they realy reply back ASAP..... Thanks M Phone and I look forward to purchase from you again :)

 

Name:

Dale Arnett

Date:

07 May 2003

Message:

I recently ordered a SIM-free Nokia 3650 from mPhone, and couldn¹t be happier with the service I received. Placed my order over Easter weekend, which meant the order wasn¹t processed until Tuesday morning... but still got the phone Thursday. Impressive, especially since I live in an off-the-beaten-path US state (West Virginia)!

I did have to make one call to mPhone; my credit card issuer called to say that my card had been charged twice. When I called, the rep knew exactly why this happened, and took care of the problem immediately.

The service puts lots of businesses of all kinds in the States to shame.

To sum things up: mPhone RULES!! Thanks!!

 

Name:

Terry Edwards

Date:

06 May 2003

Message: M-Phone's Service

This has just got to be the best service I have experienced. I ordered a Nokia 6310i on the 29th April 2003 and had it in my hand on the 3rd May. What's so good about this I hear you say? Well, I live in Australia !!!

When you consider credit card checks, shipping and customs departments I think this is absolutely marvellous. Well done M-Phone... especially Peter.

Thanks and regards

 

Name:

Sam Udemba

Date:

06 May 2003

Message:

Fast and Excellent service. Just Three business days from the day I ordered to the day I received my package. I'm very impressed with the way Ziad answered all my questions over the phone and the constant update though Email from Emma.

Thanks guys

Sam.

 

Name:

Elaine MCKENZIE

Date:

02 May 2003

Message:

As a first time user of mphone and online shopping I have been encouraged by my experiece. At this stage I have ordered my phone and am awaiting delivery. The speed at which i received my confirmation form could not be questioned. I quiered my delivery date via e-mail and again a swift response followed with a royal mail code to follow my delivery step by step.

thank you mphone

 

Name:

alicia brown

Date:

01 May 2003

Message:

Great. I found this phone £60 cheaper than anywhere eles. Also was one of only two places that sold this phone for any network. Thes best thing of all was that I recieved it so quickly, just under 2 days! Great stuff.

 

     

Other Testimonial Pages, by date

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Month
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2000         101112

 

  
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