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What some customers say about mPHONE

Note: to help fight against SPAM, we are removing customer's email address. We can provide these to genuine customers, who can present their request for the email address via the enquiry form.


Name:

Martin Hurn

Date:

30 April 2004

Message:

i made an order on the 29th april 2004 about 1300 for a hbh-35 blue tooth headset on the internet and also called to speak to somebody in person about the headsets as i didnt want to buy the item and find that it was not very good.ie interference on the line when talking etc.as i bought a cheap hands free ear piece and micraphone which is very poor to say the least.the person i spoke to was very helpfull and told me about the one he has on a motorolla and recommended the hbh-35 so i went with his recommendation and orderd it.

about 2 hours later i recieved an email about a problem with my postcode so i called back and sorted it out.

by 0830 on the 30th april 2004 (next day)i had recieved the headset and have tested it out and it seems that it is as good as talking on the phone itself.

just like to say thankyou for your service and that i shall be using you in the future and that i am happy with the item and how quickly it got here and also the person who i spoke to deserves a thankyou in someway.

also i shall be recomending you to friends and family,i tryed to get a head set in my home town at a vodaphone store who didnt have one and wouldnt until 4-5th may 2004 which was why i came to you.

thankyou very much yours sincerly martin hurn.

keep up the good work.

 

Name:

John Williams

Date:

30 April 2004

Message: Yesterdays delivery - Nokia 5100 SIM Free

All I want from this sort of service is fast and reliable delivery of the chosen item at a competitive price through a secure payment. After trawling web to assure myself that the price was good (it was noticeably better than others I found) I made one phone call to reassure myself of speed of delivery (which was not very confidence inspiring from the website) and placed the order. Minor surprise in paying extra for delivery (I hadn't picked up that delivery was extra on the pricing page). After that the item arrived next day just as it should. I'm happy with that.

 

Name:

John Lynch

Date:

29 April 2004

Message: Panasonic X70 SIM Free

Service is as good as it gets. I've bought 2 phones from this company recently, both transaction have brilliantly. I think it's the best Cell phone company on the Internet.

 

Name:

Dawn Cawston

Date:

25 April 2004

Message:

I received my order the morning of the second day from my order. I am very satisfied with my order and I would recommend your sservice to my friends and family.

Thank you

Dawn Cawston

 

Name:

H R Davis

Date:

23 April 2004

Message: Supply of Imate-PocketPC Mobile Phone

Thank you for a very swift and efficient service - slightly spoilt by the failure of City-Link to find this address at the first attempt so delivery was delayed by one day following several phone calls to chase it up! Beautifully packed and all otherwise entirely up to expectations.

Best wishes

H R Davis

 

Name:

Richard Oliver

Date:

23 April 2004

Message:

Thank you for your extremely efficient service and response to my request for a speedy delivery. Having ordered my new telephone on-line at 2.30pm it was delivered to me at 10.35 am the following morning. Many, many thanks.

Best regards - Richard Oliver

 

Name:

Helen Yamashita

Date:

22 April 2004

Message: nokia 7200

First time i have ordered a phone online, never thought it could arrive to me so soon and in good order. Ordered it at april the 14th and it arrive to me 21st afternoon. At mphone a one place to shop that u can trust.

Helen Yamashita, Japan

 

Name:

Andrea Pascoe

Date:

21 April 2004

Message:

The first time i rung you i spoke to someone who didn't seem to know what he was talking about but after that i was reasured by two VERY helpful people that made me feel alot better about shopping with Mphone.Thanks for sending out the nokia 6230 when you did!! I will definatly reccomend you to others! 10/10, thanks,

Andrea Pascoe.

 

Name:

Simon Alexander

Date:

21 April 2004

Message: A big thanks

Ali and all of the mphone team,

What a great top class service. fast response with my order and email queries. Defendantly using mphone again. mphone let me transfer money into there account to make my purchase. just can't believe how friendly and helpful they were, from start to finish. A big thanks to all the team, from a very happy customer.

 

Name:

Christine Blackwell

Date:

20 April 2004

Message: Nokia 6600

To say I am impressed is an understatement. Having placed the order on the website, yesterday afternoon I then needed to check delivery date. I rang customer services who were extremely helpful and pleasant and was told the order would be despatched that day even though the site states credit card clearance takes 1 - 2 days. The phone arrived, standard delivery at 8 this morning. Less than 24 hours in total. I would definitely recommend this site to anyone.

Christine Blackwell

 

Name:

Ryan Hepburn

Date:

15 April 2004

Message:

Thankyou for your quick dispatch of my new Samsung S300. I felt that the ordering was easy along with good communications, for example what happens next etc. A very good smooth transaction and would do business again.

many thanks.

 

Name:

Lesley Trory

Date:

10 April 2004

Message:

Excellent service, although it was a bank on holiday the phone only took 2 days to arrive!! recommended to friends.

Thanks

Lesley Trory

 

Name:

Andrew Geddes

Date:

08 April 2004

Message:

Thanks very much for the quick delivery of my Nokia 6230, which has proved to be every bit as good as I hoped. I've been looking to get this phone for a while and your site was the quickest to provide it. One day delivery to Jersey in the Channel Islands is particularly excellent.

Thanks again!

Andrew

 

Name:

Michael King

Date:

07 April 2004

Message: Service

Very fast delivery excellent product, would highly recommend using

 

Name:

David Barnes

Date:

06 April 2004

Message:

We ordered a Nokia 6820 SIM free phone and paid extra to have a "special" faster guaranteed delivery by city-link which was confirmed by you on 31 March 2004 with a delivery consignment number of EAXXXXXX

We therefore expected the phone to arrive at our office address as requested the next day on Thursday, 1 April 2004. We were disappointed that it had not arrived by 5.15 p.m. and upon the advice of your staff contacted the Scunthorpe Branch of city-link to be advised that "no-one had been at the address to receive the package and a card had been put through a green door to notify us of its failed delivery". As we had specially asked for the phone to be delivered to our work address as there is always someone in the office and the fact that our door is brown, we can only assume that the driver had gone to the wrong address. We wonder what would have happened it someone had been at the wrong address & taken the package in!

The phone in fact turned up at 4.30 p.m. on Friday, 2 April 2004. We were obviously very disappointed in the delivery service and feel that there was no excuse for the item to be misdelivered on the 1 April 2004 by a professional parcels company when the delivery address and postcode were absolutely correct.

Other than the above, we are quite pleased with your own prompt service!

David Barnes

[mPhone recommend using Royal Mail Special Delivery for single phone orders, which is a cheaper service and for most addresses in England, delivery is made before noon.]

Name:

Charles Cook

Date:

03 April 2004

Message: Great service

I have to say that the service you provided was outstanding. I placed an order for an Orange pay-as-you-go SIM card and it was on my doorstep within 48 hours. Outstanding! I will be recommending your service to our employees and business associates who travel to the UK.

Regards,

Charles Cook,

President, Synergy Incorporated, USA

Name:

Kwame Ayesu-Attah

Date:

02 April 2004

Message: V 600 Phone

Just received the V600. Great, excellent service and definitely A-plus to you guys. You've won my recommendations and would recommend Mphone to anybody. Mphone definitely is my website for any future purchases of cell phones and accessories. Keep the good work, guys!!!!. I would need motorola original series leather case and convertible cover made with swarvorski crystal for the phone. Let me know if you can help.

Regards

Kwame Ayesu-Attah.

 

Name:

Liam Shanahan

Date:

01 April 2004

Message:

I thought I should let you know I received my phone today. I ordered it on Tuesday and received it on Thursday. Great phone, great price and fast delivery.

Thanks,

Liam.

 

Name:

QiuJun Li

Date:

01 April 2004

Message:

Fast&Smooth delivery! Excellent mobile!Many thanks~

 

Name:

Christiana Jones

Date:

01 April 2004

Message:

Dear hard working people at Mphone!

I am more than satisfied with the initial service I received from your company. I only ordered my phone on Wednesday, 17th March and on Friday, 19th at 7.a.m. I received it.

Many thanks

Christiana Jones

 

Name:

John Timperley

Date:

01 April 2004

Message:

Many thanks for the Nokia 6310i which arrived safely this morning, two days after I ordered it and much sooner than I expected as I knew when I ordered the phone that they were on "back order"

It worked perfectly as soon as I plugged it into the car and was half the price the car dealer quoted!

I would certainly recommend you to other people.

John Timperley

 

Name:

Nick

Date:

01 April 2004

Message:

Excellent service. Your website is very easy to use, and is one of a small number of sites that actually recognize the Channel Islands as a country! The phone arrived two days after I ordered it (which is a miracle over here) and is exactly as ordered. I would definitely order from mPhone again. Superb.

Thanks for a job well done,

Nick.

 

Name:

Richard Morris

Date:

01 April 2004

Message:

Thank you for the Nokia 6210 battery.

We required the battery quite urgently and received it within 48 hrs. We are very pleased with the speed and efficiency of your service.

 

     

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