mPHONE online shop 
What some customers say about mPHONE - December 2004

Note: to help fight against SPAM, we are removing customer's email address. We can provide these to genuine customers, who can present their request for the email address via the enquiry form.


Name:

Kevin Baldwin

Date:

31 December 2004

Message: Samsung E330 SIM Free

I received my phone today, 31/12/04. I would like to thank you for such a speedy and efficient service. Would recommend your site to everyone.

Regards

Kevin Baldwin

Name:

Mike Parkin

Date:

31 December 2004

Message: Motorola V620

Have received my phone am very pleased with both your service and the price of phone, am ordering more accessories shortly and a similar phone for my wife.

Regards
Mike Parkin
( Mallorca Spain )

Name:

Gillian Mitchell

Date:

30 December 2004

Message: Good service re: recent order

I recently placed an order for an expensive sim free phone with your company and I was a little concerned as I had never ordered from you before and I had only come across your site via a search engine. It was also only a few short days before Christmas and I was worried my order would not arrive in time, as the phone was meant as a Christmas present.

I'm very pleased to say, however, that the phone was received 2 days after ordering, well packed in a cardboard box rather than a Jiffy Bag favoured by some other sites.

Thank you for your good service, I will certainly be happy to purchase from you again in the future.

Regards,

Gillian Mitchell

Name:

Michael Carter

Date:

23 December 2004

Message: amazing delivery time

A very good company.

I placed my order on the 21st dec and was amazed when it arrived the following morning.

Thank you for the very prompt delivery.

 

Name:

Phillip Smith

Date:

21 December 2004

Message: Motorola V620 phone

I ordered the said phone on a monday evening and it was in my hands on the Wednesday.How good is that!!!

Thank you

Phillip Smith

Name:

C Vodden

Date:

21 December 2004

Message: Thank you

I would like to say that I am hugely impressed and delighted with the service I have received from mphone. I was particularly impressed with the prompt, efficient and courteous manner with which you dealt with my order when authorisation was declined by my credit card company. You contacted me straight away, enabling me to check my details, and re-processed the claim without delay. The next day the package arrived, in plenty of time for Christmas, and only a few days after I placed the original order on your easy-to-navigate website. Thank you - I will have no hesitation in recommending mphone to friends and family.

C Vodden

PS I have a personal background in customer service, and have found your service second to none!

Name:

Andrew Carte

Date:

21 December 2004

Message: Nokia 7280 Sim Free

As always the best service for buying a phone on the net. I have tried many other sites but always come back to mphone as they are fast, efficient have excellent communication and always deliver the goods on time and at a reasonable cost. Keep up the good service mphone your ahead of the rest!

Regards

Andrew Carte

Name:

Katie Tam

Date:

19 December 2004

Message: Sony Ericsson HBH-200 Bluetooth Headset

Just wanted to say thanks for a brilliant service esp around this time of year and an excellent bargain too! Merry Christmas!

 

Name:

Mark Gibbins

Date:

18 December 2004

Message: Siemens CX65 SIM Free

Excellent Service! Ordered on Wednesday at 4pm, arrived by 10am Friday. Much better that your nearest competitor who didn't even know what stock they had in !!

MG

Name:

Kola Adekanmbi

Date:

17 December 2004

Message: i-Mate PDA2K SIM Free

I bought I-Mate PDA2K from mphone. The quality of the service is unparallel. And may I add, they were very patient in answering all the questions asked. The order arrived exactly when they said it will arrive. I am a happy customer!

Kola

Name:

Abi Taylor

Date:

17 December 2004

Message: Nokia 7200 SIM Free

Excellent service, speedy delivery, pleasure to do business with.

 

Name:

Gerry French

Date:

17 December 2004

Message: Motorola V600 SIM Free

Thank you mphone.

It was a pleasure to do business with you.

Ordering on-line worked very smoothly, delivery was impressively quick, goods arrived in perfect condition.

It was also reassuring to have received the communications detailing the status of my order and the despatch / tracking information.

Other suppliers, please note - this is how it should be.

Kind regards & Merry Christmas

Gerry

Name:

Jean Raeburn

Date:

17 December 2004

Message: Bluetooth head piece

Excellent service! In the midst of Xmas mail, this arrived on time as promised. Why doesn't everything else work like this?

 

Name:

Neil Stonebridge

Date:

16 December 2004

Message: Motorola RAZR V3 SIM Free

I have only used your company on two occasions; this time you were second choice as were bettered on price. However, alternative company failed to deliver when they said they would and were unsure as to a definite delivery date so I cancelled order. I then phoned your sales line, was told the item was in stock and would be despatched within two days following an online order. Order placed, phone despatched as stated. Congratulations- will look no further next time.

Kind regards

Neil Stonebridge

Name:

Tony Robinson

Date:

16 December 2004

Message: Nokia 6170 SIM Free

Thank you for my new Nokia phone which was delivered this morning as promised.

Your service is excellent and I wouldn't hesitate to recommend you to family and friends.

Many thanks, again

Tony Robinson
Doncaster
16 December 2004

Name:

Alan Hardisty

Date:

16 December 2004

Message: Nokia 6310i to 6230 Evo Converter

I was searching the web for car-kit installers to change over my CARK-91 to enable me to use my new Nokia 6230 handset and stumbled across your web-site. When I rang you, I was advised that I should buy the Evo converter which was a simple-to-fit converter and would save me having to utilise the services of a trained car-kit installation engineer.

I placed the order on Tuesday night, expecting a 1-3 day wait for credit-card confirmation, so was delighted to receive an email telling me that my order had been despatched the next day (Wednesday). On Thursday morning the postman turned up with the converter and within half-an-hour I had fitted it into the car and it worked perfectly.

Thank you for a first-class, speedy and well informed service. I will certainly be back and will be recommending you to my friends / business contacts. Your website is a well laid out site and has much more information about phones and accessories than any other web-site I have previously visited and is a credit to you. I hope you are very successful, as you should be.

Best wishes

Alan Hardisty

 

Name:

Gary Whiley

Date:

15 December 2004

Message: Motorola V620

Internet companies like yourselves really should be held up as an example of how to know you are dealing with a reputable company to any prospective online buyers, its not that you do anything out of the ordinary, you advertise the phones, people choose then pay for the phone, the phone then arrives. But you do it well, in fact very well. Just by looking at your web site I knew that I was about to deal with a "Safe" on line company eg. company address clearly visible along with contact telephone numbers, secure 128 bit encryption for card info etc., clear & concise details of you security measures. I could go on, I just wish that online companies like yourselves got more exposure so that potential online customers knew what to look for in a web site before punching in their card info.

By the way, thank you for the speedy service (phone arrived 2 days from order placement) the real testament is that it was just what I expected & as an advocate of online trading I have no hesitation recommending you to friends & family

Regards

Gary Whiley

Name:

David Twin

Date:

14 December 2004

Message: Motorola V600

Just wanted to say thanks - the cheapest online and 1st class service.

I ordered late on Friday evening and the phone arrived first thing on Tuesday morning, well packaged.

For anyone worried about shopping online, don't be. Much easier than traipsing round the shops!

David Twin
Orpington, Kent.

Name:

brian baker

Date:

14 December 2004

Message: nokia blue tooth headset

many thanks again, this is my 2nd order i have made with yourselves and again you have excelled in every aspect.

fast, promt sevice and superb communication makes dealing with you absolute bliss.

I am already reccomending everyone to you and will be for as long as you keep up this excellent sevice.

10/10 and thank you

brian baker

Name:

Octavian Buiu

Date:

13 December 2004

Message: Nokia 7200 Accessories

Thank you very much for dealing so fast and efficient with my order. Shopping on mphone was avery good experience.

Best regards,

Octavian Buiu

Name:

Peter Jones

Date:

10 December 2004

Message: good service

hi m-phone, I wish to compliment you on a really good service. I ordered a phone on the website on Wednesday evening 8th Dec, and it arrived by courier at my house in Dublin on Friday morning,10th Dec. Allowing for the fact that the credit card check had to be done, this is a really excellent service, and I would not hesitate to [a] recommend your company, for the constantly advising the customer as to the staus of his/her order, and [b] I would not hesitate to return to M-phones when I want another sim-free handset. I would not wish to be over-stating my pleasure but it is SO uncommon to get this level of service these days. All the very best for Christmas to all at M-phones.

Regards, Peter Jones, Dublin.

 

Name:

Peter Colley

Date:

09 December 2004

Message:  mPHONE is Five Star-Rated

We recently carried out a strictly private survey for one of our Client's by deliberately purchasing a phone and paying by Debit Card instead of a Credit Card, from some suppliers of mobile phones on the Internet.

  mPHONE rating came within the Top 5 with the Big Boys for the reasons stated:

(a) Their ' terms and conditions ' not confusing, are very fair, and easy to understand by the purchaser.

(b) Delivery of the goods and any possible hold ups are thoroughly explained.

(c) The Customer is kept well informed starting with the confirmation of their order by e-mail.

(d) Once formalities are completed, there is prompt dispatch of the phone. Their phones are as stated on their web site.

(e)12 Months Warrantly on all phones sold by them.

(f)  The Customer can buy from these guys with confidence.

A very professional company....................

Peter Colley

C/o Southview Consumer Services.

Name:

Pauline Kendal

Date:

07 December 2004

Message: Nokia 2650 Sim Free

I ordered a phone on Saturday. I rang to confirm the expected delivery day as it was not clear from the order page. Operator confirmed that it should arrive mid-week. The phone arrived Tuesday afternoon. Excellent and speedy service!

 

Name:

Paul Reames

Date:

07 December 2004

Message: S700i

I ordered this phone at 0945 on Monday. I received it on Tuesday morning as promised. What can I say other than 1st class. The communications were excellent and well informed. When I rang for advise they were polite and patient. I buy from the internet frequently and have to say this company stands out from the rest with a good efficient service they should be proud of. Many thanks to all involved.

 

Name:

Shelley Evans

Date:

05 December 2004

Message: Nokia 3100 Sim Free

A quick, hassle free and reliable service. Would definitely use mphones again as well as recommend your website to my friends. Many thanks.......

Regards

Shelley Evans

Name:

Juan Chang

Date:

01 December 2004

Message: Motorola RAZR V3 SIM Free

Hi everyone of mPhone Limited, I want to give a special thanks to Dennis, for your good attention to me. I received the phone in very good conditions and very fast.

Thanks to everyone who works on this company,

Kind Regards,

Juan Chang

Venezuela

     

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