mPHONE online shop 
What some customers say about mPHONE - June 2005

Note: to help fight against SPAM, we are removing customer's email address. We can provide these to genuine customers, who can present their request for the email address via the enquiry form.


Name:

Mark Mulley, UK

Date:

30 June 2005

Message: Razor V3

Arrived within 3 days - excellent, means I take it on holiday to play!

Overall: 10/ 10 for the product and the service.

Name:

Kara Elliot, UK

Date:

29 June 2005

Message: Nokia 6101

Very impressed with the speed of delivery and the processing of my order. Would definitely recommend you and am very pleased given I just wandered in from Yahoo! Thanks again.

Overall: 9/ 10 for the product and the service.

Name:

Dominique, Denmark

Date:

29 June 2005

Message: Samsung D600

I understand i have order the phone from England. I just think the U should give them the phone with there countrys adapter/ Charger. That is the only thing

Overall: 10/ 10 for the product and the service.

Name:

Lee Catigen-Cooper, UK

Date:

27 June 2005

Message: Phone Case - Sony Ericsson

I have used your Company so many times and I have yet to find a problem. An extremely Professional approach to business.

Overall: 10/ 10 for the product and the service.

Name:

Don MacLean, Scotland

Date:

24 June 2005

Message: Motorola RAZR V3

As you can gather from all the favourable points I am delighted and impressed by a great service and prompt response. This is the second time I have used your services for a phone order and you have never failed to surprise with your speed and efficiency. The only thing I can not comment on is price for my latest purchase, but I did not consider it an issue in light of the service provided and would not even consider saving a few pounds for hassle and problems dealing elsewhere. Thanks for a brilliant service.

Overall: 10/ 10 for the product and the service.

Name:

John Madigan, Ireland

Date:

23 June 2005

Message: nokia 6230i

i must say your service is excellent.i ordered my phone on monday evening and it was delivered to my door on thursday morning.its a pity we dont have a company like yourselves in this country.many thanks again and i can assure you i will be buying all future phones from MPHONES.

all the best and keep up the good work.

Overall: 10/ 10 for the product and the service.

Name:

Grahame Russell, England

Date:

23 June 2005

Message: Motorola V220 SIM Free

Fantastic Service, Fully recommend to others.

Overall: 10/ 10 for the product and the service.

Name:

Jacqueline Holland, UK

Date:

22 June 2005

Message: Samsung personal hands free

the web site was user friendly, the product (original-not substitute) arrive 36 hrs after placing the order in jiffy bag, by recorded delivery. thats exceptional service at exceptional prices. I had looked in high street for this product, not one of the specialist phone stores had an original or own brand substitute, originals everywhere were almost double your cost. Will use you again and highly recommend you, Thanks mPhone

Overall: 10/ 10 for the product and the service.

Name:

John warnock, UK

Date:

22 June 2005

Message: USB Data Cable to suit Samsung D500

( very fast,first CLASS)

Thank,s

Overall: 10/ 10 for the product and the service.

Name:

Nadine Greenwood, England

Date:

22 June 2005

Message: Motorola Razr V3 Black

Excellent service and fast delivery. Thankyou

Overall: 10/ 10 for the product and the service.

Name:

Maxine Gordon-Jarrett, United Kingdom

Date:

21 June 2005

Message: Samsung D600 sim free

WE WERE REALLY AMAZED AT HOW QUICKLY THE PHONE ARRIVED. WE ARE HAPPY WITH THE SERVICE. THANKS YOU

Overall: 10/ 10 for the product and the service.

Name:

HAR, England

Date:

21 June 2005

Message: Motorola V3

Tops once again. This is the fourth time I have used your excellent service and have personally recommended you to five others who have also enjoyed your customer focused approach.

Unfortunately I entered the wrong card details on this occassion and your email advising me of this was reassuring, clear and precise.

The web site itself is easy to negotiate, and the goods descriptions are accurate.

I have also returned items to you obtaining full refunds without issue. Congratulations on an excellent overall customer experience

Overall: 10/ 10 for the product and the service.

Name:

Derek Morgan

Date:

21 June 2005

Message: i-Mate SP3 sim free

Overall: 10/ 10 for the product and the service.

Name:

June Wilkinson, UK

Date:

19 June 2005

Message: i-Mate SP3 (Smartphone 3)

Thank you for the excellent service and superfast posting, I woud certainly purchase from you again.

Overall: 10/ 10 for the product and the service.

Name:

Shay Sekler, Canada

Date:

18 June 2005

Message: Nokia 6670

excellent service thank you

Overall: 10/ 10 for the product and the service.

Name:

Sue Murrill, UK

Date:

17 June 2005

Message: Phone charger (Siemens)

Overall: 10/ 10 for the product and the service.

Name:

J. Burford, England

Date:

17 June 2005

Message: Samsung E330

Original order discontinued model,contacted very quickley offering an alternative or my money refunded. Re-ordered different product,confirmation late on Friday shipped on Monday delivered early (8.00am)Tuesday. Excellent online supplier,good communication

Overall: 10/ 10 for the product and the service.

Name:

jean smith, scotland

Date:

16 June 2005

Message: motorola razr v3 sim free

service was first class, everything was responded to with speed and accurracy. thank you, one tiny little thing, the phone case that came in the package does not fit the phone its a little too small. but other than that i am delighted with service provided.

Overall: 10/ 10 for the product and the service.

Name:

Andy Golisti, UK

Date:

14 June 2005

Message: Sony Ericsson CST-13 Charger

The package couldnt of arrived much faster.

Overall: 10/ 10 for the product and the service.

Name:

Ian Le Page, Guernsey ,Channel Isles

Date:

13 June 2005

Message: Samsung D600 Sim Free

Great service,very easy to deal with,prompt alternative offered when original order could not be met(due to manufacturer being out of stock) Very keen prices,I would not hesitate in reccomending this company.

Overall: 10/ 10 for the product and the service.

Name:

Winston M., England

Date:

13 June 2005

Message: Sony Ericsson K750i

Great service, great phone thanks. Very highly recommended :-)

Overall: 10/ 10 for the product and the service.

Name:

Nick turnbull, UK

Date:

10 June 2005

Message: Sony P910i

The price was slightly more than same product on other web site (10), however this was more than ofset by the fact that mPhone had the phone in stock and delivered the next day as promised, unlike the other site which had no ohones in stock and couldn't tell me when they expected a delivery. I'm affraid I'm one of those who having made up their mind to buy something I want NOW!! so well done mPhone. The only other slight critism was the box was quite badly bashed however the phone inside was fine.

thanks again - great service. Nick turnbull

Overall: 10/ 10 for the product and the service.

Name:

Owen Kavanagh, UK

Date:

10 June 2005

Message: Siemens SF65 Phone

Order placed mid/late Thursday afternoon, confirmation received moments later and order despatch confirmation received late afternoon with package delivered via royal mail before 12 noon...

great to get the promised service

Overall: 10/ 10 for the product and the service.

Name:

Lyn Roper, UK

Date:

10 June 2005

Message: SAMSUNG D600

This is the forth time I have used mphone and everytime both service and delivery has been first class.

Overall: 9 / 10 for the product and the service.

Name:

Miss Hankinson, England

Date:

10 June 2005

Message: d600-sim free

Ordering my phone was very easy & quick, it was delivered exactly on time, and the phone itself is very good. So much so that i have ordered another for my mum yesterday. Well done mphones for making an uncomplicated, easy to understand, quick way of finding the ideal phone for yourself and from start to finish of ordering and receiving delivery of the phone. Keep up the good work.

Overall: 9 / 10 for the product and the service.

Name:

Kate Tomlinson, United Kingdom

Date:

09 June 2005

Message: Motorola V620

The phone is really good, but, i can't set up Picture messaging, i don't suppose you have any ideas?!!!

Even my Network customer services can't get the setting on the phone

[please see the generic MMS / GPRS Settings]

Overall: 9 / 10 for the product and the service.

Name:

Adam Dorrell, UK

Date:

08 June 2005

Message: Samsung E720

Great Service & Fast Delivery.

Overall: 10/ 10 for the product and the service.

Name:

Koji Takahashi, Japan

Date:

06 June 2005

Message: Nokia9500 & case etc.

The most attractive point of mPhone is it's price competitiveness. In addition, for me, the design of HP is not so complicated and customer friendly. As to communication, response were prompt and satisfactory. They are reliable and I am quite satisfied with them about their services. Although this is my first time to deal with mPhone, I would stick to them and reccommend them to my friends for future needs. Only dis-advantage to deal with them for us Far-East customer is expensive freight, but the same can be averaged down if you ara looking for an attractive price of high-end product.

Overall: 10/ 10 for the product and the service.

Name:

john, UK

Date:

05 June 2005

Message: D 500

Good site.well recomended very satisfied.

Overall: 10/ 10 for the product and the service.

Name:

Kirstie de Bruyn, UK

Date:

05 June 2005

Message: Nokia 1100

Excellent service however I'd like to comment on my experience with keying the wrong card expiry date on my order. The e-mail I receievd pertaining to this told me the bank wouldn't clear the payment and I should contact them or wire the money. A simple call to your customer service line rectified the problem and my goods were delivered within 36 hours - FANTASTIC! I think this e-mail should be re-written to avoid the impression the account holder is at fault as I was initially quite annoyed by it - perhaps it could suggest the customer contact yourselves first. Just a suggestion. Otherwise, I'm very happy - thanks!

[Thank you for the feedback. We will try to implement this approach from now on.]

Overall: 9/ 10 for the product and the service.

Name:

Jemme Bent, Guernsey, Channel Islands

Date:

05 June 2005

Message: Sim Free Samsung D600 in Silver

Customer service could not be faulted.

Unfortunately i picked an item which went out of stock, but i was notified straight away, and kept up to date regularly. My emails were answered swiftly, and my item came back in stock, and arrived within 2 days of the "order shipped" email being received.

Thank you

Overall: 10/ 10 for the product and the service.

Name:

Martyn Lynch, UK

Date:

04 June 2005

Message: nokia 6260

Absolutely BRILLIANT service !!!!, it doesn't get any better than this !. Item ordered at 3pm friday, arrived at 10am saturday, exactly as described. Excellent communication, would happily recommend to anyone, anytime.

Many, many thanks.

Overall: 10/ 10 for the product and the service.

Name:

chris haywood, UK

Date:

04 June 2005

Message: samsung 720

excellent service thank you

Overall: 10/ 10 for the product and the service.

Name:

Robert Goldstone, UK

Date:

04 June 2005

Message: Motorola CM35D Video camera

I actually can't believe how quickly the order was delivered; shipped the day i ordered it and delievered the morning of the next day. I must say the low price of the product (on average 30 cheaper than other retailers, and thats a lot for a clip on camera) made me suspicious about the potential service, but that proved totally unfounded. Will use mphone again.

Overall: 10/ 10 for the product and the service.

Name:

ROBERT CAMPBELL, N. IRELAND

Date:

03 June 2005

Message: E720 MOBILE PHONE

A1 PRODUCT FIRST CLASS SERVICE

WOULD RECOMMEND TO ANYONE

HOPE TO CALL YOU AGAIN

Overall: 10/ 10 for the product and the service.

Name:

Marian CK, UK

Date:

03 June 2005

Message: Samsung E720 & Jabra Bluetooth Headset

Overall: 10/ 10 for the product and the service.

Name:

Diana Black, UK

Date:

02 June 2005

Message: Siemens S65

Really pleased with the service that Mphones supplied, too be honest i wasnt expecting the phone till the end of the week, so i was really chuffed to receive it this morning, would certainly recommend!! thank you!!

Overall: 10/ 10 for the product and the service.

     

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2000         101112

 

  
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